PRIVACY POLICY

This Privacy Policy explains the principles regarding the collection, processing, storage, and protection of personal data in connection with the website, mobile applications, digital platforms, communication channels, and all real estate consultancy services provided by Duvillas. By visiting our website, submitting a contact form, contacting us via WhatsApp, or using our services, you are deemed to have accepted this Privacy Policy.

Duvillas is an international real estate consultancy platform that connects selected real estate projects in Türkiye with domestic and international investors. We provide real estate consultancy, investment planning, citizenship consultancy, title deed procedures, and post-sale support services to investors residing primarily in Türkiye, Iraq, the United Arab Emirates (Dubai), and other countries.

In order to provide our services, we may collect certain personal information from you. This information may include your name and surname, telephone number, WhatsApp number, email address, country of residence, citizenship information, preferred language, investment budget, preferred city or area, real estate preferences, investment purpose, communication history, and information relating to the services you request.

In addition, when you visit our website, technical information such as your IP address, browser information, device information, operating system information, pages visited, clicks, session duration, and data obtained through cookies may be automatically collected.

The information collected is used to recommend suitable real estate properties, provide investment consultancy, provide information regarding citizenship procedures, respond to your inquiries, organize title deed and official procedures, manage sales and after-sales services, improve customer satisfaction, improve our website, ensure security, prevent fraud, analyze advertising performance, and fulfill our legal obligations.

Our website uses cookie technology to improve the user experience. Cookies may be used to protect session information, remember your preferred language, analyze website performance, and provide content relevant to your interests. You may reject or delete cookies through your browser settings. However, disabling certain cookies may prevent some features of our website from functioning properly.

Our website may use Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, Meta Conversion API, and similar analytics and advertising technologies. These tools help us analyze user behavior using anonymous or limited personal data, improve the quality of our services, and optimize our advertising campaigns.

Information you share with us through WhatsApp, telephone, email, live support, or contact forms is used solely to evaluate your request, communicate with you, and provide the service you have requested. Unless required by law, such information is not shared with third parties without your permission.

As our services are intended for international investors, your personal data may, where necessary, be shared with service providers, business partners, or technical infrastructure providers located outside Türkiye. Such data transfers are carried out in accordance with applicable data protection legislation and subject to the necessary technical and administrative security measures.

Your personal data is never sold or transferred to third parties for commercial purposes. However, where necessary for the provision of our services, your data may be shared with notaries, banks, financial institutions, title deed and land registry offices, public authorities, legal advisors, financial advisors, appraisal companies, information technology service providers, cloud infrastructure providers, and competent public authorities where required by law.

Your personal data is protected through SSL encryption technologies, firewalls, access authorization systems, regular security controls, and modern cybersecurity practices. However, as no data transmission over the internet can be guaranteed to be completely secure, users acknowledge the inherent risks associated with using the internet.

Your personal data will be retained for the duration of the business relationship and for the periods required by applicable legislation. Once the relevant retention period has expired, the data will be securely deleted, anonymized, or destroyed in accordance with applicable laws.

Under applicable data protection legislation, you may have the right to learn whether your personal data is being processed, request information regarding processed data, request the correction of incomplete or inaccurate data, request the deletion or destruction of your data under certain circumstances, object to the processing of your data, request the transfer of your data, and withdraw your consent at any time where applicable. You may contact us using the contact details provided below to exercise these rights.

Our website may contain links to third-party websites. We have no control over the content or privacy practices of websites accessed through such links. We therefore recommend that you review the privacy policies of third-party websites.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If such data is identified, it will be deleted within a reasonable period.

This Privacy Policy may be updated from time to time in accordance with changes in applicable legislation or changes to our services.

The latest version will always be published on our website, and users are advised to review this page periodically.

For any questions, comments, or requests regarding our Privacy Policy, you may contact us.